'I Came By Train Initiative' FAQs

What are the full terms and conditions of the offer for the Everton match?  

Promo Code of 20% off available exclusively on www.thetrainline.com for the purchase of train tickets in the UK to Liverpool Central, Liverpool Lime Street and Kirkdale, up to a maximum discount of £100 (excluding booking fees). Promo Code valid once for a trip booked before 15th March 2025, paid in pounds (GBP). Please note, promo codes cannot be used in conjunction with any other Trainline offer and can only be applied once. This Promo Code will end on 15th March 2025 subject to availability. We reserve the right to refuse the issue of any Promo Code Offer at any time and to vary any and all elements of each offer at any time without notice. To see the full conditions and restrictions that apply to this Promo Code Offer, take a look at Trainline’s Terms and Conditions. If the fixture is rescheduled and you need to cancel or change your journey, the usual train ticket refund and change fees apply. See Trainline's Ticket refund and changes page for details. 

Can I use the offer with my Railcard?  

Yes, the I came by train discount code is valid on bookings with Railcards. The discount code can only be used on tickets purchased on www.thetrainline.com.  

 How much discount can I receive?  

You can receive a maximum discount of £100 (excluding booking fees) on train tickets to Liverpool Central, Liverpool Lime Street and Kirkdale. The promo code is valid once for a trip booked before 15th March 2025, paid in pounds (GBP).  

 What if the fixture is cancelled or changes?  

If the fixture is cancelled or moved at the last minute and you have already booked your train, the usual train ticket booking conditions apply. See Trainline's Ticket refund and changes page for details.  

 If I have already bought my train tickets, can I still use the discount?  

The discount cannot be applied retrospectively for those who have already purchased train tickets, but we are planning to offer the same discount for a second Premier League match in the 2024/25 season (provisionally Manchester United v West Ham) as well as a Barclays Women’s Super League match (provisionally Leicester City v West Ham).   

Any feedback on the process is gratefully received and can be sent via our contact form.

 When will I receive the email with my discount code?  

We will send an email to ticket purchasers with information about how to claim the discount code shortly after you have purchased your ticket for the fixture.