What if the fixture is cancelled or changes?

If the fixture is cancelled or moved at the last minute and you have already booked your train, the usual train ticket booking conditions apply. See Trainline's Ticket refund and changes page for details.  

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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