Please allow 7 working days (10 days for International) before you contact us regarding a ‘non’ delivery. After this time, please email onlinestore@westhamunited.co.uk detailing full name, address and order number. Please allow 2 - 5 working days to track your parcel and for us to communicate back to you.
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If you require any further assistance please contact the Online Store on onlinestore@westhamunited.co.uk. The team are available Monday to Friday, 09:00 - 17:00.