We aim to deliver all of our orders and keep failed deliveries to a minimum. If we do fail to deliver any order to you, please report this to us no later than 30 days from the date on which the order was taken by us. We will not accept responsibility for any undelivered orders which are reported to us later than 30 days after the date on which the order was taken by us.
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If you require any further assistance please contact the Online Store on onlinestore@westhamunited.co.uk. The team are available Monday to Friday, 09:00 - 17:00.