Forgotten password

Follow the steps below to reset your password:

  1. Visit the e-ticketing website
  2. Click forgotten password
  3. Enter your client reference number and surname in the fields provided
  4. Follow the link sent to you in your email confirmation to reset your password

If you are still experiencing issues, call the Ticket Office on 0333 030 1966. Lines are open from Monday to Saturday, 09:00 - 17:00.

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