Your client reference number is a unique account number that relates to your membership.
All of your contact details, purchase history and membership benefits will be registered against this number, so it is important to keep record of it. You will be asked for your client reference number when booking tickets online or over the telephone and when querying anything to do with your account.
If you have forgotten your client reference number, please click here.
Was this article helpful?
If you require any further assistance please contact Supporter Services here. The team are available Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp