In line with safety and security and London Stadium’s ground regulations, all supporters must commit to a security search. Children will undergo a search using a handheld metal detector wand. Please also assist the stewarding staff by opening coats and jackets before you reach the search points. For full information on safety and security visit here.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp