One accompanying adult will be able to join the mascot for all stages of their experience. We ask for the additional accompanying adult to make their way to their designated seating during this period. This will be explained in the matchday briefing upon arrival to Chigwell Construction Stadium. Selected accompanying adult will be able to watch their mascot be put through their paces at pitchside during the training session.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry