Ticketing policy

Disabled supporters have the opportunity to either purchase a season ticket, claret membership or match ticket, subject to availability.

Ticket and membership pricing are set by the club for disabled supporters and we are happy to  provide a complimentary personal assistant (PA) ticket if required. A PA is responsible for the supporters care and assistance while at London Stadium. Should the disabled supporter no longer be able to attend the match, the accompanying complimentary personal assistant ticket becomes void. Personal assistants can enquire about upgrading or purchasing a ticket for the game, subject to availability.

Every individual experiences his or her disability very differently and West Ham United Football Club will always take great care to understand and cater to each supporters requirements, offering our assistance and a dedicated, personable and friendly experience.

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If you require any further assistance please contact our accessibility team on 0333 030 1966 (option 3) or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.

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