After you have booked in and completed the form, you will receive an initial confirmation that you are booked in. Two weeks prior to the fixture, you will receive a email with the full details of the day, including arrival times, ticketing information and meeting point.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp