When will I receive my confirmation email for the information on the day?

After you have booked in and completed the form, you will receive an initial confirmation that you are booked in. Two weeks prior to the fixture, you will receive a email with the full details of the day, including arrival times, ticketing information and meeting point. 

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

Twitter: @WestHamHelp

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