First Time Certificate

Is this your first time attending a West Ham United match at Chigwell Construction Stadium? We have a newly designed First Time Certificate for the 2024/25 season, and we’d love to send one to you! To receive your certificate, simply email us at supporterservices@westhamunited.co.uk with your full name, address, and mention the Southampton match. We’ll send you a special certificate to commemorate your first match. Alternatively, you can pick one up in person by speaking to one of our dedicated SLO team members around the stadium.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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