The Club provides a number of support mechanisms on matchday to ensure that supporters can report any incidents discreetly and in confidence, this includes a dedicated SMS reporting service. Should you have witness or experience any incidents on matchday you can report your concerns by:
- Speaking with the nearest steward or Supporter Liaison Officer
- By texting SUPPORT followed by your message to 83121
Important notice regarding chanting
West Ham United has a zero-tolerance approach to any form of discrimination. Equality, equity, diversity and inclusion are at the heart of the Club and we are committed to continue to ensure that everyone feels welcome to support West Ham United in a safe environment.
All forms of discriminatory chanting, including homophobic chanting, is unacceptable behaviour that has no place in football and has criminal consequences.
The Club works with the football authorities and organisations such as Kick It Out to combat discrimination and make the attendance at football matches as enjoyable for everyone as it should be.
To report any incidents during or after tonight’s match, either follow Chelsea’s reporting procedures at Kingsmeadow stadium or contact West Ham United at supporterservices@westhamunited.co.uk. Please provide as much information as possible, including the stand, row, seat number, description of the offender and incident.