The Matchday Supporter Liaison Officer Team is back for another season at The Chigwell Construction Stadium! As in previous years, we will be stationed at key areas around the ground to help ensure a smooth entry and a fantastic matchday experience for all.
You'll find us at every entrance, as well as at our two dedicated Supporter Services Information Points—both inside and outside the stadium. Our matchday team is here to assist, so don’t hesitate to stop by, say hello, share your feedback, and enjoy your time with us!
Our Supporter Liaison Officers (SLOs) bring extensive expertise in:
- Football stadium operations
- Crowd safety
- Ticketing
- Supporter liaison
- Knowledge of the local area, home and visiting supporters
We look forward to seeing you at the stadium!
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp