Accessibility Guide

West Ham United supporters heading to Anfield who have accessibility needs, please check out the Liverpool Accessibility Guide here.

Contents


Accessible Toilets & Changing Places

All accessible toilets within the stadium are clearly signposted. A radar key is required to access the toilets and they are available from stewards close to each facility.

There are two Changing Places facilities installed in Anfield. These are located in the Kop and Main Stand Lower. If you require use of this facility please mention this at the time of booking any match tickets and, subject to availability, we will locate you as close to the Changing Places facility as possible.

Catering Facilities 

We have low counter facilities in Anfield Road, The Kop, Main Stand Lower (Level 2) and Main Stand Upper (Level 6).

Seat Serve or waiter service is available for wheelchair users who have tickets for Main Stand Middle or the Sir Kenny Dalglish Stand.

Please note, no alcohol sales are available for wheelchair users in the Sir Kenny Dalglish Stand. 

Large print menus are available at catering kiosks and within the hospitality lounges at Anfield. These menus are printed in black size 16 font and are presented on a yellow background. Just ask a member of the catering team at the kiosk or in the hospitality lounge for a copy on the day of the game.

Car Parking

There is limited car parking available at Anfield, please contact Liverpool here.

Oxygen

Any supporter attending with oxygen is required to notify Liverpool prior to arrival by contacting here.

Audio Commentary

If you are registered as a Visually Impaired Supporter a complimentary headset will be delivered to your seat for any games you are attending. 

If you are not registered or an away supporter, please contact the disability team here with your name and seat details.

A headset will be brought to your seat by a steward prior to kick off, and should be returned to your nearest steward at the end of the match. Please note, our home match commentary feed is provided directly by Liverpool Football Club.

Was this article helpful? 

If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar