Ticketing

If tickets are left for collection the ticket office will open approximately one-and-a-half hours prior to kick off. The visitors’ ticket office is located on Witton Lane opposite the away coach park.

The visitors’ ticket office will close just after kick off, and any uncollected tickets will be available from the enquiry window at the Villa Village ticket office located in the North Stand car park.

For ticketing assistance on match day, send a DM to @WestHamHelp with:

  • Your full name
  • Seat details
  • Client Reference Number

If you need assistance before match day, please contact the West Ham Ticket Office or the Supporter Services Team.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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