Arrival and Turnstiles:
West Ham United supporters heading to Elland Road for our game against Leeds United will need to head to the South West corner of the stadium in the John Charles Stand. The turnstiles are split into two sections, supporters with Yellow tickets will need to use entrances 1 & 2 to enter the stadium. West Ham United supporters with Black tickets will need to use the Howards Entrance to gain entry to the stadium. Turnstiles will open 90 minutes before kick-off.
Food & Drink:
A full range of refreshments, including alcohol, will be available for purchase at the kiosks on the concourses. Alcohol is served at every kiosk but cannot be taken into seating areas in the stadium bowl.
Cashless:
Elland Road is a cashless venue, supporters will need to bring an appropriate payment method with them for this fixture.
No Smoking:
There is a no smoking or vaping policy at Elland Road, this includes inside the concourse as well as the stadium bowl.
No Readmittance:
Elland Road operates a no re-entry policy. If you must leave the stadium for any reason, you will not be permitted to re-enter.
Lost Property:
If you unfortunately lose any items at Elland Road, please get in touch with Leeds United on sloquestions@leedsunited.com and they will be able to assist you further.
Safeguarding:
West Ham United supporters must be aware that children under the age of 2 years will not be permitted entry into the ground due to Health and Safety reasons.
Ticket holders aged 2 to 15 years must be accompanied by an adult aged 18 years or above and be seated adjacent in the stadium bowl. Adults must stay with junior ticket holders (2 to 15 years) at all times whilst in the stadium.
Unaccompanied children under the age of 16 years will not be admitted into the stadium.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp