Supporter Information

West Ham supporters visiting St Mary's Stadium should use turnstile E to access the away stand. It is advised that when attending the match West Ham supporters should enter the stadium via Melbourne Street, then leaving the stadium via Melbourne Street only. 

Turnstiles will open 1 hour and 30 minutes hours kick-off and it is advised that supporters arrive as early as possible to avoid delays. 

Please note, St Mary's Stadium operates a fully cashless system throughout the concourses, so ensure you have a card available for payments on the day.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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