West Ham supporters visiting Villa Park please head to the northeast corner of the Doug Ellis Stand. The allocation is split into two areas: Doug Ellis Upper P – use turnstiles P87, P88, P88A and P89 for the upper tier. From ground level there are several flights of stairs to reach the upper concourse area (64 steps in total). Doug Ellis Lower Q – use turnstiles Q91 to Q96B for the lower tier.
Turnstiles usually open 90 minutes before kick-off. We recommend that you take your seats roughly 45 minutes before kick-off which is when the players will come out onto the pitch for their warm-up.
West Ham supporters' must be aware that Villa Park is a cashless stadium, please ensure you bring a a suitable method of payment.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp