The Club treats anti-social behaviour seriously and expects all supporters to treat everyone with respect.
If you witness any of the following, please send a text anonymously to 07537404821 - within your message please identify the location in which the bad behaviour is taking place (BLOCK, ROW, SEAT) in order for the safety officer to view the incident via the extensive cameras around the stadium, a team may also attend:
- FOUL (language & behaviour)
- ABUSE (abusive behaviour)
- RACISM (racist chanting & shouting)
- SEXISM (sexist comments or chanting)
- HPH (homophobic chanting)
- DRINK (drinking alcohol in view of the pitch)
- SMOKE (smoking in the stadium)
- STAND (persistent standing)
- PYRO (use of or intended use of any pyrotechnic or smoke bomb)
- Other (please specify)
These messages are monitored during a match and reported to the stewards in the corresponding areas and appropriate action will be taken.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp