Bag Policy

West Ham supporters we encourage you to not bring a bag with you to Emirates Stadium this Saturday, and only bring essential items. The maximum bag size is A4, all bags will be searched and tagged prior to entry, please ensure you have your bag open ready for inspection. Supporters planning to bring a bag with them on Saturday, please arrive as early as possible to avoid any delays upon entry.

There is no left luggage facilities at Emirates Stadium, with the nearest left luggage facility being at Kings Cross Station.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off. 

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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