West Ham supporters please be aware or safety and security purposes, ONLY the following bags are permitted entry into the stadium:
- Small handheld bag which does not exceed A5 size (148.5 x 210 mm / 5.8 x 8.3 inches).
- LFC Superstore clear carrier bag containing Superstore purchases only.
Larger bags will only be permitted at the discretion of LFC if they contain medication and / or medical equipment which cannot fit inside an A5 size bag.
Any supporter who needs to bring an oversized bag for medical reasons are advised to inform the club via email at least 48hrs before the game. The request should be sent to the Disability Team at disability@liverpoolfc.com . An email approving the request will be returned to the supporter who may be asked to present it at the stadium.
All bags will be to be subject of a visual search before entry to the stadium.
There is no bag drop facility at this point for Visiting Fans. We are looking into a facility, but it will be for contingencies only and will not be advertised.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp