West Ham supporters must be aware of the bag policy at the Tottenham Hotspur stadium.
If you have a medical condition that requires you to bring a bag or other equipment that does not fit within a personal bag of A4 size or smaller, then please submit a medical exemption certificate request using this form at least 72 hours before the game you are due to attend.
Documents accepted as supporting evidence include DLA or PIP, or a letter from a general practitioner or specialist nurse which outlines your requirements.
Upon receipt and acceptance, we shall issue you a medical exemption certificate to print at home and present on entry to the stadium.
The following bags will be permitted into the stadium following a search:
- Clear carrier bags with a maximum size of 30cm long x 30cm high (Personal bags that do not meet the criteria must not be put inside these bags)
- Personal bags of A4 size or smaller (21 cm long x 30cm high)
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp