Safety and Security

Searches

Security at Emirates Stadium is at a high level so if you could stress early arrival that would be a great help as well. Outside the turnstiles stewards will search by way of a full pat down body search.

Bags  

We encourage supporters not to bring a bag and only essential items. Maximum bag size is A4. All bags are searched and tagged prior to entry. 

Smoking & Vaping

Smoking and vaping is not permitted inside the Emirates Stadium, this includes both the stadium bowl and concourse areas.

Flags & Banners

Subject to space, flags and banners are allowed in the away end. Supporters wanting to bring a flag this Saturday to the Emirates Stadium, please note that these need to be 2m x 1m or less. In addition to this, these will need to be fire certificated. For questions relating to this contact Mark Brindle on mbrindle@arsenal.co.uk

Discrimination Reporting

Discriminatory chanting and anti-social behaviour is offensive to all fans and not tolerated at Emirates Stadium. If you witness any form of offensive behaviour, you can report it to a steward or use our ‘See Something, Say Something’ service by texting “Foul” to 67777 together with a description of the incident. 

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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