West Ham United supporters heading Portman Road, please arrive in plenty of time to avoid any delays getting into the stadium. Supporters can expect to be searched prior to entering Portman Road. The Club also uses a trained K9 unit, stewards as well as police officers wearing body cameras on matchdays.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp