If you see or hear something that has occurred during the match or post-match please do let us know and we will work with Aston Villa to resolve this. What we will need to know:
- Note your location (e.g., Block / Row / Seat)
- Timings
- Describe the individual(s) of concern where relevant.
- Note the nature of the concerns – eg: foul language or behaviour, verbal, physical or sexual abuse, discrimination (including but not limited to racism, misogyny, homophobia/transphobia, Islamophobia, antisemitism, etc.), physical or sexual misconduct, harassment, and assaults, safeguarding and welfare concerns (children/adults at risk), extremism, smoking, vaping, intoxication, and drug use.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp