Reporting an Incident

If you see something that doesn’t feel right or hear any discriminatory chanting, please report it to your nearest steward on the day, following the process outlined below:

  • Text Report to 80800
  • Click the link in the reply
  • Fill in the form with the details

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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