Reporting an Incident
Sunderland AFC is committed to ensuring the Stadium of Light is a safe and welcoming place for all.
In order to effectively tackle discriminatory and anti-social behaviour, we offer an anonymous matchday reporting service for supporters.
If you witness any acts of hate, discrimination or any other type of abusive behaviour, simply text 60060.
Start your text with ‘SAFC’, followed by the details of the incident and a member of our team will receive this immediately.
You will subsequently receive an automated reply and should continue to use ‘SAFC’ at the start of all subsequent texts.
Alternatively, you can also report a concern by contacting our EDI Lead or by reaching out to Kick It Out.
Was this article helpful?
Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp