Discriminatory language or chanting is not acceptable and will not be tolerated at Elland Road. The club condemns this behaviour and has a zero-tolerance policy towards discrimination abuse of all kinds.
To report an incident, text LEEDS along with any relevant information including ticket details, your name and description of an incident to 60006. You will then receive an automated response which means that your report has been logged and will then be looked into.
Once an incident has been reported, it will be logged and managed by the Stadium Control Room team. The area reported will be monitored by CCTV and stewards in the area will be notified.
In some instances, it will not always be possible for the club to take visible action straight away. However, supporters should be assured that incidents will be logged and be monitored even if there is no visual indication that this is happening. Having reported an incident using the text message reporting service, supporters may receive a reply from the club asking them for further information or providing further instructions.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp