Security is everyone’s responsibility, help us to keep you safe by reporting anything that does not feel right to our security and policing teams - we will always act on your concerns.
If you do not feel comfortable approaching a member of our security team, then please use our free and anonymous reporting service. Text 80818 and start your message with AFCB, or email control.room@afcb.co.uk.
Dorset Police regularly conducts deployments (night or day) and this includes a range of visible and less visible tactics such as uniformed police officers, dog units, plain-clothed officers, vehicle check points, CCTV, and other policing assets. Policing teams regularly collaborate with our staff around the stadium, and know what to be on the lookout for and how to report anything suspicious.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp