Club Cash can only be used against the Season Ticket for the individual’s account it is attached to and is non-transferable. If you are calling to renew another supporters’ season ticket on their behalf and wish to use their Club Cash balance for this, the Ticket Office will be able to arrange this.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.