London Stadium's bag policy discourages all supporters from bringing bags unless absolutely necessary. If you do need to bring a bag with you, please arrive early and allow plenty of time to accommodate a full search before entry. Large items of baggage, and luggage, are not permitted. Please be aware that we do not have locker facilities for supporters to store their items during their visit.
London Stadium currently operates a 100% searching policy meaning all supporters and their belongings are subject to search for the safety and security of all attending the match. Bags will be subject to security checks as determined by stadium staff in their reasonable discretion, including on entry and exit and all approved bags are subject to additional inspections within the Stadium.
Fans with medical bags or items they have to carry with them must be searched and we do advise to arrive early to avoid inconvenience and delays. For any enquiries around medication, contact accessibility@westhamunited.co.uk or call 0333 030 1966, option 1.
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If you require any further assistance, contact the Supporter Services team by selecting 'submit an enquiry'. You can also email the team at supporterservices@westhamunited.co.uk. Opening hours are Monday to Friday, 09:00 - 17:00 and from two hours before kick-off on matchday.