West Ham United Football Club has a zero tolerance policy towards foul language, racist chanting, homophobic chanting or any anti-social behaviour.
Supporters can report incidents or concerns to the nearest steward, Supporter Liaison Officer wearing a white tabard or a Disability Access Officer wearing a pink tabard.
We also have a dedicated text reporting service that supporters can use on a matchday to tell us about any concerns. All they have to do is type the message and press send to 07701 401966
All text messages are treated in the strictest confidence and, for our staff, it is better to monitor the situation as it is happening and to be able to take action at the time of it occurring.
The safety and security of all supporters is of paramount important to us and we are committed to ensuring that everyone has a safe and enjoyable experience while they are at London Stadium.
Should you wish to report any incident on a non match day please email supporterservices@westhamunited.co.uk.