If a junior supporter has their own smartphone, they will be able to download their digital ticket or pass to their mobile device. If a junior supporter does not own a phone, the ticket may be downloaded to someone else’s phone, to be presented at the stadium or printed at home, following the step-by-step guide below:
- Login to e-ticketing
- Click the person icon in the top right.
- Click manage tickets.
- Select your ticket and click download tickets.
Please note once you've downloaded the PDF ticket your NFC digital pass will be inactive for this game. Ticket Forwarding and Ticket Exchange services will also no longer be available.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.