Supporters may be asked to show their ticket on entry to the stands to ensure that they’re entering into the gangway that is relevant and closest to their seat. We advise supporters to keep aisles and gangways clear and to remain socially distanced wherever possible when not in the stands. When leaving the stands or passing by a supporter in close proximity, we encourage where possible wait for times when gangways are clear before leaving your seat and always follow the signs indicating which way to go.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.