To help keep everyone safe, children under 16 must attend matches with an adult. The adult must be a ticket holder aged 18 or over and should remain with the child throughout the day, so they have someone familiar nearby if they need help.
If you wish to report a safeguarding concern after a match, please email safeguarding@westhamunited.co.uk or visit Club’s Safeguarding page for more information here.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp