What happens if the seat I want is unavailable?

The Club will make every effort to provide you with a seat in the price band you have requested but all seats and price bands are strictly subject to availability across the stadium.  

We will always look to accommodate requirements as best we can and will be happy to discuss all options available. If there are no seats available in your desired price band, we can also look at alternative price bands that may also be suitable to you. You can also request to relocate from your seat to an alternative area of the Stadium in future seasons following the Season Ticket renewal period. All seats are subject to availability.  

The Club also provides a finance plan option for purchasing Season Tickets. For more information, contact the Ticket Office on 0333 030 1966. Lines are open Monday to Friday, 9:00 – 17:00.

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00. 

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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