Accessibility Guide

West Ham United supporters heading to Turf Moor who have accessibility needs, please see the Burnley guide here and below:

Contents

Accessible facilities:

Two accessible toilets are available in the away end as you enter the stand. Additionally, a Changing facility is located at the Northeast corner of the stand and is available pre- and post-match. Supporters should speak to a steward for assistance if this facility were to be needed.

Accessible entrances:

Turnstile N serves as the Accessible and Media Entrance, located at the home end of the stadium. Supporters will find this entrance on the left-hand side, providing step-free access into the ground.

Car Parking:

A limited number of spaces are available for Accessible Parking at the North East Corner Car Park for supporter with mobility needs, located close to the stadium. These are allocated on a first-come, first-served basis and must be pre-booked no later than 72 hours before matchday by contacting your home club’s ticket office. Car parks close 45 minutes before kick-off and re-open 30 minutes after fulltime, unless directed otherwise by the Stadium Safety Officer.

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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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