Here you'll find the key information for your trip to St James' Park as we face Newcastle United in the Premier League.
Contents
Arrival and Turnstiles:
Visiting fans should enter the stadium via the access number which can be found on their tickets. Normally, visiting supporters will be at turnstiles 89-94 which can be found in the Leazes Stand. Turnstiles in all areas of the stadium open 90 minutes before kick-off. Our visiting fans section is on Level 7, with 140 stairs and 14 landings on the way up to your seat. If you would like to use a lift, please speak with one of our stewards at the turnstiles who will be happy to direct you to the nearest one.
Safety and Security:
For security reasons, you will receive a body search and any bag you arrive with will be searched at the stadium. Bags larger than A4 in size will not be permitted and there is no storage available at St James’ Park. Glass bottles, weapons or pyrotechnics are banned from the stadium. Full terms can be found in our ground regulations at nufc.co.uk/groundregulations.
If you plan to travel via a private fan coach, please contact Northumbria Police’s Football Planning team at planning.for.newcastle.football@ northumbria.police.uk who will be happy to advise you on suitable drop off points.
If you need to bring medication or other medical equipment, please e-mail disabilitysupport@nufc.co.uk to make Newcastle United aware.
Food & Drink:
St. James’ Park has a varied catering offering, including vegetarian and halal options.
Accessible on approach to the stadium, Shearer’s Bar serves a range of food on both matchdays and non-matchdays.
In the main concourse, our kiosks serve a range of food including pizzas, burgers and pies. A full range of hot and cold drinks, as well as confectionery, is also available.
Cashless:
Contactless payments are encouraged at kiosks in the concourse, however cash is accepted in selected locations. There is a Barclays ATM at the South West corner of St James' Park. A free-to-use cash machine is also located at the Tesco Express store directly opposite the stadium on Barrack Road.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp