Stadium Policies

Here you'll find the key policies and guidelines, helping supporters stay informed and enjoy the game safely.

You can find the Millwall matchday guide by clicking here, followed by the stadium policies at The Den below.

Contents

Flag Policy

Flags and banners must not be larger than 2m x 1m - Flags are permitted provided they are not offensive, discriminatory, political or likely to cause a safety concern. Any flags brought into the stadium must be accompanied by valid fire-retardancy certification and may be subject to inspection on arrival.

Bag Policy

Bags smaller than A4 size will be permitted into The Den, subject to a search on entry. If you need to bring a larger bag for medical reasons, an exception can be requested by contacting Millwall's Supporter Liaison Officer, Alex Russell, at slo@millwallfc.co.uk. 

Please note that there is no bag drop facility for away supporters, so supporters should plan accordingly.

Ground Regulations:

To view the full Millwall Ground Regulations, please click here.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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