DISABLED SUPPORTERS
PARKING
A limited number of disabled car parking spaces are reserved for visiting supporters just behind the north stand.
Spaces are allocated on a first come first served basis and can be booked up to two weeks before the date of the match.
To book one of these spaces enquire about these, please call our ticket office on 01792 616400 and select option one.
MATCHDAY COMMENTARY
For blind or partially sighted supporters, we offer a complimentary headset for matchday commentary, which uses the local hospital radio commentary feed.
These headsets can be requested from stewards on the day or booked in advance in one of the following ways:
- Visiting the ticket office in person
- Calling the club's disability liaison officer on 01792 616 629 (Monday-Friday: 9am-5pm)
- Emailing accessibility@swanseacity.com
For more information on accessible facilities at the stadium, please click here.
DISABILITY LIAISON STEWARD
We have a specific disability liaison steward - identifiable by their green bib - dedicated to our visiting supporters so if you feel you need additional assistance, please do not hesitate to ask.
The club also has a disability access officer and disability liaison officer who you can get in touch with in advance of your visit by emailing accessibility@swanseacity.com.
We pride ourselves on quick response times so please do get in touch if we can help.
ACCESSIBLE GUIDES
We have also worked with AccessAble to create Walk Through guides to both the general admission and hospitality areas of our stadium. Click HERE to view the general admission guide and HERE for the hospitality guide.
If you'd like more information about our accessible facilities within the stadium, please click here.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp