In this article you will find the many ways you can contact and hear from the Supporter Services Team.
Contents
@WestHamHelp:
We use West Ham Help on X to support all aspects of supporter service, experience, and engagement. We’re here to answer your questions and share regular updates on what matters most to you. If you have a query, please get in touch by clicking here.
Email:
We are available via email throughout the week as well as home fixture, if you need assistance with an enquiry, feel free to reach us on supporterservices@westhamunited.co.uk and we'll be able to help.
Our X account is monitored from 09:00 to 17:00, Monday to Friday, and from two hours before kick-off on matchdays.
Supporter Services WhatsApp Channel:
We will continue to use the new Supporter Services WhatsApp Channel, which is designed to share all the essential matchday information for home and away fixtures, as well as women’s team matches. Whether you’re at the ground or following from afar, you’ll receive all the updates you need, straight to your phone. We’ll continue to use this page to keep you informed, so be sure to follow along here as well. Simply follow this link to subscribe for free and stay informed!