We are West Ham. United
At West Ham United, we are proud to be based in one of the most multicultural areas of the country where equality, diversity and inclusion are at the heart of everything we do. Regardless of ethnicity, disability, gender, age, sexual orientation or beliefs, everyone is welcome at our Club.
Our aspiration is to be the equity leader in football and alongside our supporters, this is something we are continually looking to build on and improve. We thank all of our fans for their ongoing support and for helping us to eradicate the bad behaviours which do not represent our Club, our community or our West Ham United family.
To report any concerns on matchday, text SUPPORT plus your message to 83121 or speak to the nearest steward, SLO or Police Officer. Text messages are treated in the strictest confidence, and, for our staff, it is better to monitor the situation as it is happening and to be able to take action at the time of it occurring. Our Conduct Charter is created to further support the provision of a welcoming, safe and inclusive environment for all West Ham United supporters and staff at home and away matches, on social media, Club related meetings or events, or in any other forum.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp