We use West Ham Help on X (formerly Twitter) to address all aspects of supporter service, experience, and engagement. We're here to answer your queries and provide regular updates on the things that matter most. If you have a question, please reach out! X is monitored from 09:00 to 17:00, Monday to Friday, and from 2 hours before kick-off on matchdays.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp