For the 2025/26 season, our SLO Team will once again be handing out Junior Hammer Wristbands to families attending matches at London Stadium. The wristbands feature our mascots, Hammerhead and Bubbles, and have space on the reverse for important information such as your client reference number, seat details, and an emergency contact number. This helps us quickly reunite you with your child should they become lost at any time.
If you wish to report a safeguarding concern after a match, please email safeguarding@westhamunited.co.uk.
Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp