If you have lost or found an item, please visit one of the Supporter Services kiosks located at Blocks 110, 154, 141, 132, or 125. After the match, any unclaimed items will be held at the stadium’s main reception and recorded.
If you are missing an item after the match, please email supporterservices@westhamunited.co.uk, and the team will do their best to reunite you with your belongings.
For more information, please click on the link below - 'I have lost something on matchday'
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp