If you’ve lost or found any items, please visit the Supporter Services kiosks located at Blocks 110, 154, 141, 132, and 125. After the match, unclaimed items will be held at the stadium’s main reception and logged. If you are missing an item post-match, please send an email to supporterservices@westhamunited.co.uk who will try and re-unite you with your possession.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp