First Time Certificates

Attending your first West Ham United match at London Stadium? To celebrate, please follow this link. Once this has been filled out a member of the team will be able to create the certificate and send this to your address. If you would like to collect your certificate on the day, please head to the following information booths inside the Stadium:

Inside the Stadium: Blocks 110, 153, 141, 132 and 125

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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