As outlined in our Fan Engagement Plan, the consultation will be overseen by the Fan Advisory Board and will include all:
- 2026/27 Season Ticket Holders (for men’s and women’s teams)
- 2026/27 Claret & Blue Members
- Supporters who have attended more than five home matches in the 25/26 season
- Current Bondholders
Supporters will need to be aged over 16 to take part in the survey.
The first survey is now open and will close at 11:59pm on 13 September 2026. You can find out all the information here.
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West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp