Which groups can take part in the survey?

As outlined in our Fan Engagement Plan, the consultation will be overseen by the Fan Advisory Board and will include all:

  • 2026/27 Season Ticket Holders (for men’s and women’s teams)
  • 2026/27 Claret & Blue Members
  • Supporters who have attended more than five home matches in the 25/26 season 
  • Bondholders


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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.


You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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