The following categories of supporter will be able to take part in any surveys and votes:
- 2026/27 Season Ticket Holders (for men’s and women’s teams)
- 2026/27 Claret & Blue Members
- Supporters who attended more than five home matches in the 2025/26 season
- Current Bondholders
Supporters will need to be aged over 16 to take part in the first survey, which is open until 13 September 2026. You can find all the information about the survey here.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp