What time do I need to arrive for my mascot experience?

Mascots should arrive two and a half hours prior to kick-off to begin their experience. (i.e. for a 15:00 kick off, mascots should arrive at 12:30). The itinerary will be sent to the Mascots in advance of the match, any changes to the arrival time will be highlighted ahead of the day.

Was this article helpful? 

Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

Twitter: @WestHamHelp

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Enable Accessibility Toolbar