If I have a mascot package booked and can no longer make it, can I rearrange?

Yes of course. Please contact us at supporterservices@westhamunited.co.uk and we will happily assist you with finding a more suitable fixture. Please note all re-arrangements will be subject to availability.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

Twitter: @WestHamHelp

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