We have a special dedicated mascots room with refreshments available for all accompanying adults. We would ask you to stay in the room while your child is visiting the mascot only zones. Accompanying adults can view the pitch training session pitchside.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp