What happens if the seats available aren’t suitable for me?

The Club will always endeavour to find the nearest available seat to suit your requirements, however, all seating is strictly subject to availability. Supporters wishing to become a Season Ticket Holder may wish to purchase a Season Ticket as close to their requirements as possible, and then seek to move to their preferred location over the following seasons.  

Season Ticket Holders are given the opportunity to request to move seat during each close season. Availability will depend on the seats that have been relinquished after the Season Ticket renewal deadline has passed.  

For any accessibility enquiries, a member of the team will put you in touch with our Disability Access Officer, Julie Pidgeon who will be happy to assist you. To contact Julie directly, email accessibility@westhamunited.co.uk

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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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