Please click here for a reminder of the ground regulations at the Tottenham Hotspur Stadium.
West Ham supporters must be aware that the turnstiles will open 120 minutes before Kick-off, please allow yourself enough time to ensure a smooth entry to the stadium.
All supporters who enter the Stadium are required to have an individual ticket and seat. For avoidance of doubt, this includes babes in arms. Any persons under the age of 14 must be accompanied by a responsible adult.
Lost Children
If you become separated from your child, please notify the nearest steward immediately, providing as much detail as possible (name, age, appearance, place last seen).
Baby Changing
Baby changing facilities can be found on Level 2 of the visitors’ section on the concourse outside Block 234.
Push Chairs
There are no facilities within the stadium for storing push chairs.
The Tottenham Hotspur Stadium is a cashless stadium and will only accept card payments.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp