Car Parking at the Stadium of Light
There are 8 parking bays reserved for disabled away supporters visiting the Stadium of Light for every fixture. Parking bays are allocated on a first served basis. All bays will be sent to your club to allocate. If you require parking for the fixture you are attending, please contact your own clubs Disability Liaison Officer.
Black Cats Bar Entrance
All visiting fans that require support with accessing the stadium can use a lift in the Black Cats Bar to access the away end when they arrive. Please visit the Black Cats Bar entrance and request to use the lift to level 3 with the stewards, you will be able to access the lift to visit the away end from there. Once arriving at level 3, there will be a team of stewards available to welcome you and help direct you to the correct seating area/wheelchair platform to watch the game.
For more on accessibility at the Stadium of Light, please click the link here.
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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp