Accessibility at the City Ground

Wheelchair Bays:

The City Ground has 11 wheelchair bays in our away section in the Lower Bridgford Stand. 5 wheelchair bays in Block W2, and 6 wheelchair bays in Block X2. Please be advised that due to our current stadium layout, wheelchair disabled away supporters can only access the stadium via the wheelchair accessible home entrance in the Bridgford Lower stand, where they are then escorted to the away section. Should your supporters have any queries about this, or require any assistance at all, please advise them to email accessibility@nottinghamforest.co.uk where suitable arrangements can then be made.

Ambulant Disabled Seating:

Ambulant disabled supporters can occupy any of the available seats in our away section should they not have any specific seating requirements, however, our most accessible seating is situated in Block X1, Row Q and Row P, seats 85 – 112.  

Accessible Toilet Facilities:

The City Ground has accessible disabled toilet facilities in the home block between Y1 and Y2 next to the away section, which can be used by speaking to one of the helpful stewards who will assist. This is a short distance from the away section and due to the current stadium layout, the only accessible toilet facilities suitable for away supporters.

Club Shop:

The Nottingham Forest FC Retail Store is accessible for all supporters and can be found on Pavilion Road next to the Home Ticket O ice. Please see the away supporters guide here for more information. Please be advised that our Retail Store is completely CASHLESS.

Total Number of Away Accessible Parking Spaces:

We have 6 Accessible Parking Spaces available for visiting supporters. Please contact your club, as they will compile the list for us and send it to accessibility@nottinghamforest.co.uk. We will then reach out to process and take payment (£10.00).  The away accessible parking spaces are in the Brian Clough Car Park, which is located just o Scarrington Road. The address is The Brian Clough Stand Car Park, West Bridgford, Nottingham NG2 5FA. The away accessible parking spaces are located directly next to the away end, where the gravel ground is level and there are no slopes or dropdown curbs.

Alternative Parking:

The closest available car park to The City Ground that facilities accessible parking would be at Nottingham Rugby Club, where parking is facilitated on a matchday first come, first serve. The address is 1 Holme Rd, West Bridgford, Nottingham NG2 5AA. You can find more information by emailing enquiries@nottinghamrugby.co.uk. This is wheelchair accessible and is a half mile from the stadium. There is also parking availability on matchdays at Nottinghamshire County Council, County Hall, Loughborough Road, West Bridgford, Nottingham, NG2 7QP, however this is about a 0.2 mile walk from the stadium.

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If you require any further assistance please contact Julie in the accessibility team on 0333 030 0174 or by email at accessibility@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp

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