Safeguarding at the City Ground

To view the Nottingham Forest Safeguarding Policy, please click to the following link here.

  • This is a reminder to all supporters that children under 14 MUST be always accompanied by an Adult aged 18+ when attending games at the City Ground.
  • All supporters under 14 will be refused entry if not accompanied by an Adult 18+.
  • Children U4 are NOT allowed to attend matches at the City Ground on health & safety grounds and will be refused entry.
  • Children under 14 are not permitted to walk around the concourse alone and must be supervised by an adult.
  • During the game, children Under 14 must be sat next to the adult with whom they are accompanied.
  • On arrival make sure your children are aware of their seat details, emergency exits and where the toilets are situated in your stand.
  • Ensure Children wear appropriate clothing for this time of year and have some form of ID on them.
  • Report any issues or concerns at the time to one of our stewards immediately. Where necessary our Safeguarding & Welfare Team will provide support.
  • It is also advisable to arrange a meeting point should children become lost or separated.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk 

X: @WestHamHelp 


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