Ticket holders aged 16 and younger must be accompanied by an adult aged 18 years or above. Unaccompanied children under the age of 16 years will not be admitted into the stadium.
To view the full Safeguarding policy at the Vitality Stadium, please click here.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp