Once you have created and activated your West Ham Account you will be sent to your profile page where you need to follow the steps below:
1. Click ‘Link my Client Reference number’ which is highlighted in a blue box
2. This will take you to the ‘Link you existing Client Reference number to your new West Ham Account’ section. You will then have the opportunity to enter your previous client reference number into the text box below or scroll down to 'Create a new Client Reference number'.
3. Once you have clicked this you will receive a brand-new Client Reference number, which will be linked to your account.
If you are still having difficulty in creating an account you can use one of the useful links below to another FAQ or contact us directly at supporterservices@westhamunited.co.uk
Useful links
My Client Reference Number isn't showing to link to my West Ham Account
I have multiple Client Reference Numbers, what should I do?
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If you require any further assistance please contact Supporter Services here. The team are available Monday to Friday, 09:00 - 17:00.